Privacy Policy

Effective Date: July 13, 2026

At Dubai Technical Works, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit dubaitechnicalworks.ae or use our technical and handyman services.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following information when you contact us or use our website:

• Full name
• Phone number
• Email address
• Property address or service location
• Details about your service request
• Any information you voluntarily provide through our contact forms, WhatsApp, email, or phone calls

We may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage statistics

How We Use Your Information

We use your information to:

• Respond to your enquiries
• Schedule inspections and appointments
• Provide quotations
• Deliver our technical services
• Process customer requests
• Improve our website and services
• Communicate project updates
• Respond to customer support requests
• Meet legal and regulatory requirements

We only collect information that is necessary to provide our services effectively.

Cookies

Our website may use cookies to improve your browsing experience.

Cookies help us:

• Understand how visitors use our website
• Improve website performance
• Remember user preferences
• Measure website traffic through analytics tools

You can disable cookies at any time through your browser settings, although some website features may not function correctly.

Third-Party Services

We may use trusted third-party providers to help operate our website and business, including:

• Website hosting providers
• Google Analytics
• Google Maps
• WhatsApp
• Email service providers

These providers only receive the information necessary to perform their services and are expected to protect your information.

Information Sharing

Dubai Technical Works does not sell, rent, or trade your personal information to third parties.

We may only share your information when:

• It is necessary to provide the requested service.
• Required by UAE law or government authorities.
• Necessary to protect our legal rights or prevent fraud.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.

Although we use reasonable security measures, no online transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to other websites for your convenience.

We are not responsible for the privacy practices or content of external websites. We recommend reviewing their privacy policies before sharing personal information.

Your Rights

You have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data where legally permitted.
• Withdraw consent for marketing communications.
• Ask questions about how your information is used.

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our services are intended for adults and property owners. We do not knowingly collect personal information from children under the age of 18.

If we become aware that information has been collected from a child without appropriate consent, we will remove it promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or website functionality.

Any updates will be published on this page along with the revised effective date.